Green valley with wind turbines and mountains in the back
Green valley with wind turbines and mountains in the back

Enabling faster, smarter decisions from lifecycle data

Role

UX/UI Designer

Company

Carbon Graph

Year

2023

Timeframe

4 months

Summary

I conducted a holistic redesign of the platform including reworking navigation and data visualization tools to help two user groups extract actionable insights from complex data.

Context

Carbon Graph is a supply chain sustainability platform designed for manufacturing companies seeking to reduce carbon emissions. Their platforms helps users identify the greatest sources of carbon intensity and risk (hotspots) and develop targeted, cost-effective reduction strategies.

Problem

Carbon Graph's team conducted multiple interviews with platform users and identified that the platform, in its current state, didn't serve all users equally well. People noted limited functionality when it came to comparing and analyzing products using existing bar charts and visualizations.

After an in-depth conversation with the product team and a discussion of the interview findings, I identified two major user groups with different needs: managers who were looking for a high-level overview and operational analysts who were interested in a more detailed carbon footprint breakdown. This segmentation informed design decisions related to new features and navigation.

At the time, Carbon Graph's platform didn't have the functionality to effectively support both user groups. An audit of the platform revealed several structural issues: navigation between pages was unclear, information lacked hierarchy, and key insights were difficult to interpret.

Challenges

One of the greatest limitations of this project was the short timeline and the fact that I couldn't conduct direct research or testing with Carbon Graph's clients. I had to rely on the findings from their product team and secondary research to better understand how their users think and what matters most to them.

Research

Before moving forward, I solidified our understanding of the two personas to craft tailored workflows that would satisfy the needs of both groups.

> Personas

Product Managers

  • Looking for a quick overview of product impact across the entire organization
  • May not have the technical understanding needed to navigate the platform's complexity
  • Interested in synthesized highlights and findings that can inform decision-making

Sustainability Analysts

  • Focused on the carbon emissions of individual products and ways to reduce them
  • Possess stronger technical skills to find specific metrics, compare product performance, and identify areas for improvement
  • Require robust tools to track carbon emissions across an entire product journey

> Competitive analysis

Competitor research showed that most existing tools were highly specialized and often focused on narrower datasets. Many lacked the comprehensive Scope 3 emissions capabilities that Carbon Graph was developing.

I also explored visual inspiration from other data-heavy platforms to better understand how complex information could be structured and visualized effectively. This research helped inform the direction of the interface and dashboard design.

Updated supply chain page design

Strengths

  • Aligns with global carbon accounting standards
  • Wide range of carbon emission tracking and reduction tools
  • AI assistant available for all customer tiers
  • Distinct visual presentation

Weaknesses

  • Lack of advanced features and comprehensive scope 3 capabilities
  • Expensive enterprise solution that is out of reach for smaller companies
  • Highly stylized UI that can be too abstract and overwhelming for non technical users

Best for

Portfolio management for financial institutions and large enterprises.

Updated supply chain page design

Strengths

  • Detailed visibility into full product lifecycle (Cradle-to-grave)
  • Advanced Scope 3 capabilities (allows for more accurate emissions data)
  • Modern visual style & UI

Weaknesses

  • Product flows are too industry-specific, Tailored to F&B companies
  • Less feature-rich than other competitor platforms

Best for

Food & beverage SMEs looking to get serious about sustainability.

Updated supply chain page design

Strengths

  • Platform allows for the measurement of various environmental impact categories
  • Blockchain-enabled traceability allowing for more accurate data
  • Allows for ERP integration through API

Weaknesses

  • Complex Implementation that is not suitable for most small / medium sized manufacturers (integrating blockchain solutions requires significant changes to processes and systems)
  • Weaker platform branding and UI compared to other competitors

Best for

Manufacturers and brands focusing on circular economy and supply chain transparency.

Direction

One of the greatest limitations of this project was short timelines and the fact that I couldn't conduct direct research / testing with clients using Carbon Grpah. I had to rely on findings of their product team and secondary research to better understand how their users think and what is important for them.

Goals

Proposed Solution

Provide tools to access insights at both organizational and individual product levels

Organization and product dashboards, new product-specific tools

Make it easier for users to find relevant information

Navigation rework, important data highlights

Reduce the mental effort required to interpret complex datasets

Layout prioritizing visual hierarchy

Solution

> Navigation

Navigation was the first area I addressed. The primary navigation bar provides three main actions: viewing the organizational dashboard, accessing the product list, or creating a new product. These options allow users to quickly access high-level insights.

A secondary sidebar navigation appears once a user selects an individual product. Because product-level analysis includes multiple specialized tools, the sidebar provides a structured way to move between pages without losing context.

Secondary side navigation bar can be collapsed to allow for more working area space.

Secondary side navigation bar can be collapsed to allow for more working area space.

> Organizational Dashboard

The organizational dashboard was introduced as a new feature designed to provide a high-level overview of emissions across all products. Interface prioritizes simple, easily understandable metrics paired with data visualization tools. Product managers can quickly assess overall performance and identify potential areas of concern.

Users can explore deeper insights through additional widgets positioned further down the page, which provide more granular comparisons between products.

> Product Overview

Individual product overview focuses on highlighting product emissions history, technical details and other high-level information. Similar to organizational dashboard, this page serves as a high-level overview of a selected product for sustainability analysts.

> Data Visualization Pages

Additional product pages provide more granular insights into specific aspects of a product’s lifecycle. For these views, I focused on tailoring each visualization to the type of data being presented. This helped reduce friction, improve readability, and make analytical tools more intuitive to use.

Outcomes

By the end of the project, Carbon Graph had a fully redesigned lifecycle assessment platform that included:

Improved navigation and platform structure
New features allowing to separate organizational and product-level emissions insights and provide deeper visibility throughoutthe entire product lifecycle
Enhanced data visualization tools for easier analysis

These improvements equipped decision-makers with the ability to quickly scan high-level metrics, interpret complex data, and use findings to strategically reduce emissions.

Role
UX/UI Designer
Company
Carbon Graph
Timeframe
4 months
Head of Product
Luke Boivin
Business Development
Andrew Sheahan
Company website
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